Frequently Asked Questions
Everything you need to know about your Gomila Intersole experience.
What makes Gomila Intersole footwear unique?
Our footwear is crafted using premium leathers and a specialized intersole technology designed for superior shock absorption and long-term orthopedic support without compromising on style.
How do I determine my correct size?
We recommend referring to our detailed Size Guide located on each product page. Our shoes generally fit true to size, but for wide feet, we suggest ordering a half-size larger.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label for your exchange or refund.
Do you offer a warranty on your products?
Yes, all Gomila Intersole products come with a 6-month manufacturer's warranty covering any defects in materials or craftsmanship under normal wear conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.